Shipping policy
ONE4EKOW ENTERPRISE is committed to processing and delivering your orders as quickly and efficiently as possible.
Order Processing
- All orders are processed within 1–3 business days after payment is confirmed.
- Orders are not shipped or delivered on weekends or holidays.
- If there is a high volume of orders, processing may be delayed slightly.
Shipping Rates & Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Estimated delivery time is 5–15 business days, depending on your location and shipping carrier.
Shipping Locations
- We currently ship to USA and selected international locations.
Tracking Information
- Once your order is shipped, you will receive a tracking number via email.
- Tracking updates may take 24–48 hours to appear in the system.
Delays
- Delivery delays can occasionally occur due to carrier issues, weather conditions, customs delays, or high order volume.
- ONE4EKOW ENTERPRISE is not responsible for delays caused by shipping carriers.
Incorrect Address
- Customers are responsible for providing correct shipping information.
- We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
- ONE4EKOW ENTERPRISE is not responsible for lost or stolen packages marked as “delivered” by the carrier.
- Customers should contact the shipping carrier for assistance in such cases.
Contact Information
If you have any questions about shipping, please contact us:
ONE4EKOW ENTERPRISE
support@one4ekow.com